Sales, finance, service, and operations sharing one data model instead of four disconnected tools — that's the actual pitch of Dynamics 365, and most implementations never get there. Our Dynamics 365 development services and consulting cover Dataverse plugins for logic low-code can't touch, model-driven apps that match how your team actually works, and Power Automate flows that fail loudly instead of silently.
Why Entalogics for Dynamics 365
Every D365 instance we inherit has the same four problems — and most Dynamics 365 consulting firms build new modules on top of them instead of stabilizing the foundation first.
A plugin registered on all messages "just in case" slows every transaction and makes debugging a guessing game. We register pre-validation for blocking logic, pre-operation for data changes, and post-operation for side effects — each one earning its place, not fired reflexively.
Dataverse is a real relational database. We model custom entities where the business domain genuinely needs them, with proper relationships, option sets, and security roles — not every business fact stretched thin across a default entity that was never designed to hold it.
Async automation can't guarantee a real-time integration or a validation that has to block a save. C# plugins handle logic that must execute inside Dataverse's transaction pipeline. Power Automate handles everything else — approvals, notifications, cross-system orchestration. Each tool doing the job it was built for.
200 unmanaged customizations is how a routine Microsoft release wave turns into a multi-day incident. We move everything into managed solutions, promoted through pipelines from dev to test to production. No editing live. Release waves upgrade cleanly instead of breaking something new every time.
When Dynamics 365, when not
D365 licensing starts at $65 per user per month and scales fast with modules. That's justified for mid-to-large enterprises and overkill for a team that just needs a contact database. We'll tell you honestly on the first call which one you are.
BUILD ON DYNAMICS 365 WHEN
CONSIDER ALTERNATIVES WHEN
WE SAY NO WHEN
What we build on Dynamics 365
Eight ways this work shows up for real clients. Each one built upgrade-safe with proper ALM — not customizations that turn the next release wave into a fire drill.
Lead-to-opportunity pipeline, CPQ configuration, territory management, Copilot-assisted forecasting dashboards. Sales processes configured to how your team actually sells, not a generic template.
Case management, SLA enforcement, omnichannel routing, knowledge articles, and a customer portal built on Power Pages. Service workflows that close tickets, not just create them.
GL configuration, AP/AR, budgeting, supply chain — F&O customization with X++ only where standard modules genuinely fall short.
C# plugins for transaction-level business logic, real-time validation, and integrations that can't tolerate async delay. Registered properly, scoped tightly, tested thoroughly before anything ships.
Model-driven apps, canvas apps, Power Automate flows, and Power BI dashboards extending D365 beyond what's available out of the box.
On-prem to cloud, CRM 2016 to D365 Online, Dynamics AX to F&O. Data migrated, customizations rebuilt upgrade-safe, integrations rewired to cloud APIs.
Hands-on training for admins and power users — Dataverse fundamentals, Power Platform extensions, and the customization patterns that keep an instance upgrade-safe after we hand it off.
Ongoing monitoring, release wave readiness checks, plugin health reviews, and performance tuning — so the managed, upgrade-safe instance we built doesn't quietly drift back into unmanaged chaos.
The playbook
Patterns from real enterprise Dynamics 365 implementations — not sandbox experiments that fall apart at scale.
P01
Business rules, calculated fields, and standard workflows first. Plugin code only when OOB genuinely can't handle it. Every customization documented and justified before it ships.
P02
All customizations in managed solutions, promoted via pipelines. No unmanaged layers in production, no editing live entities directly.
P03
Pre-validation for blocking logic. Pre-operation for data modification. Post-operation for side effects. No plugin registered on every message "just in case."
P04
Custom security roles matching real business functions. Field-level security on sensitive data. No shared admin accounts, audit logging enabled everywhere it matters.
P05
Operational reporting without touching Dataverse performance. Synapse Link for near-real-time analytics, Direct Lake for sub-second dashboard queries.
P06
Solution Checker before every release wave. Regression tests on custom plugins. Sandbox validation before production update. Upgrades take hours, not weeks.
Signature case
A B2B manufacturing company on Dynamics CRM 2016 on-prem — custom plugins with no documentation, 200 unmanaged customisations, no ALM, and a server nearing end-of-life. Migrated to D365 Online with managed solutions, ALM pipelines, and rebuilt plugins in 12 weeks. Sales pipeline visibility improved. Release wave upgrades now take a Saturday morning.
Before
CRM 2016 on-prem · 200 unmanaged customisations · undocumented plugins · no ALM · server EOL
After
D365 Online · managed solutions · documented plugins · ALM pipelines · weekend upgrades
Industries we serve
We've delivered Dynamics 365 development services for manufacturing, healthcare, financial services, and professional services — anywhere sales, service, and operations genuinely need one connected data model instead of four disconnected tools.
Engagement shape
Module by module. The current instance stays live the entire time we work.
Two senior D365 consultants. Solution layer review, plugin inventory, customization audit, upgrade readiness check. A ranked, dollarized plan.
Managed solution structure established, ALM pipelines configured, first D365 module implemented or remediated end-to-end. Deployed to sandbox.
Entities modelled, plugins built, flows wired, dashboards embedded. Each promoted through ALM. Your team keeps working throughout.
Production deployment, release wave readiness confirmed. Runbook handed to your team — or we stay on for Dynamics 365 support and maintenance.
Stack
Our default Dynamics 365 development stack — picked for enterprise production.
Verified feedback from Upwork, Clutch, and reference calls we're happy to set up before you sign anything.
CEO, Modestly
Entalogics has successfully delivered extension prototypes on time, and we are impressed with their project management and the finished product. The client communicates with Entalogics via virtual meetings, email, and messaging apps.
Founder, Flourish Schools
Collaborating with Entalogics was a great experience. Communication was clear, we aligned quickly, and their team delivered high-quality code on time with thoughtful technical decisions.
CTO, SentryBay
Their Chromium expertise helped us ship a hardened browser with live threat controls and enterprise rollout support. Security operations became significantly faster.
Founder, G3 Ventures LLC
Entalogics delivered our custom Electron browser in six months with isolated profile workflows and stable policy sync. Agent onboarding improved by 55% after rollout.
Project Manager, Sociall
Entalogics built our iOS Chromium-based mobile app with a smooth native feel, stable media rendering, and reliable sync. We shipped faster and improved engagement after launch.
RozmeriGPT
The web dashboard and Chrome extension now share prompts, billing, and analytics in one platform. Our content turnaround improved 4x after launch.
Project Manager, Omni Browser
Entalogics built our Omni Browser on top of Chromium with deep product-level execution. They implemented an integrated VPN and Omni Crypto Wallet directly in the browser, made strong architectural decisions, and delivered quality code on schedule with clear communication.
Project Manager, Digital Office: Aura
Entalogics built Digital Office: Aura as a custom Chromium-based authentication platform. Their team modified Chromium internals and integrated our manual custom authentication flow with reliable implementation, fast delivery, and consistent communication.
Engagement
No hourly billing for thinking time. Fixed quote or a transparent monthly rate.
Fixed scope, fixed price, senior-only team. RFC to production in 10-16 weeks.
FIXED SCOPE
Senior D365 consultants and C# plugin developers embedded in your Teams, your standups. Pause, resize, or exit with 30 days' notice.
PER ENGINEER
A standing partner for enterprise D365 — release wave readiness, Dataverse architecture, integration strategy, training, hiring help.
PROCUREMENT-FRIENDLY
Founder-direct
Thirty minutes with the founder — a senior D365 consultant, the relevant playbook, and a candid read on whether Dynamics 365 is the right platform, or a lighter CRM serves your business better.
